Customer service today is getting worse. Win customers over and you build your business for life. Proven by the leader in the industry -- Nordstrom's. Nordstrom's customer service keeps improving and they continue to drive others out of business because of it. Here are six ways you can thrill customers and snatch a larger market share from your competitors....Offer to do an extraordinary favorHere's an example of what I mean: A customer of a moving firm wanted to ship a kitchen table an
Top Comment
Customer service today is getting worse. Win customers over and you build your business for life. Proven by the leader in the industry -- Nordstrom's. Nordstrom's customer service keeps improving and they continue to drive others out of business because of it. Here are six ways you can thrill customers and snatch a larger market share from your competitors....Offer to do an extraordinary favorHere's an example of what I mean: A customer of a moving firm wanted to ship a kitchen table an
Top Comment
1.) Commercial Cleaning Companies - A Strategy For The Future
A previous article looked at this in general terms with regard to a start up cleaning company. This article will concentrate on a strategy for an established company to follow if it wants to be even more successful and continue expanding into the future....
2.) Yes You Can Do That With Plastic Too
In a previous article, we looked at some uses of plastic in the automotive industry that would have been thought impossible just a few years ago. The use of plastic no longer needs to be perceived as cheap. Because of the advances being made, plastics may...
3.) Business Opportunities - 9 Things To Look For
If you are considering striking out and starting a new business, you have probably been investigating what are known as "business opportunities". A business opportunity is usually a complete package that contains a product or line of products, and a marke...
4.) Business Basics for Catalog Retailers
Catalog retail is a world all it's own. Many considerations that other retailers don't have to deal with are of utmost importance to a catalog retailer. To name a few, the ordering process, warehousing and shipping must be streamlined for maximum ef...
5.) Infomercial Creation: Design To Sell
In infomercial creation, there are a number of different options available to you. You can hire someone to do the work for you or you can do it yourself. There is much to consider about this process so taking the time to plan and execute each step of it w...
6.) AOL - MSN Beats Out Google
In the ongoing AOL sweepstakes, it appears MSN may be the winner over Google. So, what will it mean for all three companies?AOL On the Block?As you may know, the AOL unit at Time Warner has been thrashing around for the last year while trying to fin...
7.) Business Strategy - Year End Considerations
As we enter the final weeks of 2005, you are undoubtedly hunting for gifts. While these are obvious year end considerations, you should also be reviewing your business strategy for 2006. Business Strategy - 2005Whether your fiscal year ends in Decem...
8.) A No Inventory Cost Business for Successful Entrepreneurs
To sell something, a merchant has to have the goods with him. This is particularly seen among stores and most dealers. Merchants have to stock on items before they can sell.However, today a new form of dealership exist. Selling without any inventory at...
9.) The Top 10 Ways To Grow Your Small Business
I started my company (EMJ) from the trunk of my car (and it was a small trunk so that's a small business). I grew EMJ to $375,000,000 in sales prior to selling it to SYNNEX. I am now CEO of a $1 billion business. Many of our most important customers...
10.) Empathy 101: Ten Commandments Of Human Relations
These ten commandments of human relations aren't original to me, and I don't know the source. At the same time, they don't go out of style or out of date if you are in business. Everyone in your business must imbue their efforts with these comman...
Home Register My Article Published Articles Terms and Conditions Contact Us
Copyright © 2014, All rights reserved.